My push notifications don't seem to be working. : GroupMe Support

Knowledge Base/iPhone App

My push notifications don't seem to be working.

Michael Mizrahi
posted this on July 28, 2011 10:02

Are your push notifications not coming through on iPhone?

Here are a few steps that might fix the issue:

Head over to your iPhone General Settings and tap Notifications>GroupMe>and make sure all switches are "ON"
Go to your GroupMe settings by opening the GroupMe app and tapping on the gear in the top left corner. From there, toggle "Push" off and back on.
If it's still not working, log out of the app and back in. You can do this by going to the gear icon from the group listing and tapping "log out". Authenticate the app again.

This should resolve the issue. If you're still running in to trouble please submit a help request or send an email to support@groupme.com and we'll be happy to help you out further.