Knowledge Base/Windows Phone App

I'm not getting notifications.

Steve Spillman
posted this on February 29, 2012 10:02 AM

If the phone’s battery level is low, then the device will turn off notifications.

 

To determine battery level:

1.       Go to Settings | Battery Saver

2.       At bottom of screen you will see:

battery info
Remaining battery life: <percentage left>

 

Comments

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David Parker

I'm using the Windows 8 phone with the GroupMe app.  Since I downloaded GroupMe I have been able to do some group texting but I also notice that I'm missing a lot of texts.  I'll see group text chains going on where I clearly am not getting a good percentage of the texts.  These are chains that are happening outside of grouptext in my normal text window.  Is there a setting in GroupMe that is affecting this?  I may have to uninstall it if I can't figure it out.  Is it related to whether I'm setup as SMS or something else in GroupMe?  Please help!

February 13, 2013 11:22 AM
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Julia Heffernan
GroupMe

Hi David, I'm sorry to hear you are having trouble. Could you try uninstalling and reinstalling the app to make sure you have the most up to date version and to clear the cache from the app? Thanks! If you continue to run into problems, will you email support@groupme.com? We will be able to assist you faster. #)

February 21, 2013 05:01 PM
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