Knowledge Base/iPhone App

First time user! I don't know what to do! Please help!

Julia Heffernan
posted this on October 24, 2012 14:28

Thanks for choosing GroupMe! We are so glad to have you here. #) 

First, let's get your account set up.

 

To setup GroupMe with your primary cell phone number, follow the steps below.

  • Log in using Facebook OR
  • Enter your email address, tap continue
  • Enter your name, set an avatar and select a password, press Done
  • Make sure you have checked the Terms of Service and press continue
  • Select Connect this phone
  • Tap "Send" on the verification text message that pops up
  • Once we receive the text (should only take a few moments), you are in! #)

 

To setup GroupMe using a different phone number (Google Voice or if you are using an iPad/iTouch), follow these steps: 

Enter your email address, tap continue

  • Enter your name, set an avatar and select a password, press Done
  • Make sure you have checked the Terms of Service and press continue
  • Tap Another Number, enter the phone number you want to connect and Continue
  • Enter the PIN that is texted to the phone number you entered and hit Continue
  • If you do not receive the PIN in about 5 minutes, tap Haven't received PIN?
  • From here you can try to have the PIN sent again or opt to send us a text instead (this is the best option for iPads, Google Voice users, and iTouches) instructions are provided in app at this stage
  • If you still are having trouble getting a PIN, email support@groupme.com, always happy to help! #)

After this you should be brought through a tutorial on how to use the app. The best way to learn is by doing, so make a group, invite some friends, and start chatting away! 

Don't hesitate to contact us if you need any help. support@groupme.com #)

 
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