Why is GroupMe lagging, freezing or crashing?

Having problems with your GroupMe account? Let’s see if we can help. Try out these troubleshooting steps.

Is GroupMe lagging or freezing?

  • Make sure you're using the latest version of GroupMe. Check the app store to see if there are any updates.

Is GroupMe doing things it never did before?

  • Try logging out and back into the app.
  • Check the app settings from the main menu. Make sure your preferences for Message Delivery, Notifications & Contacts have not been reset during a recent update.

Is GroupMe crashing?

  • Force the app to close: Tap and hold the back button, then tap the X at the top left.
  • Try restarting your phone.
  • Try reinstalling GroupMe.

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